- INTRODUCTION
This website, https://atelier-cashmere.com/ (the ’Website’) is operated by or on behalf of Atelier Cashmere LTD, registered in Mauritius and having its registered office at Jusrut lane, Nouvelle France Mauritius, trading under the name of Atelier Cashmere. Atelier Cashmere is committed to protect and respect your privacy. This Privacy Policy (the ‘Policy’) together with our terms and conditions of use and any other documents referred to in this Privacy Policy sets out the basis on which we will process any personal data collected from you. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 2004 (‘the Act’), the data controller is Atelier Cashmere.
In this Policy, when we refer to ‘you’, we are referring to you as the person or entity accessing, viewing, and/or using the Website. Any reference to ‘we’, ’our‘, ’us‘, etc. is a reference to Atelier Cashmere.
2. INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
The personal information that we collect and which is voluntarily given by you via the Website or by email, including any personal details you enter and submit, for example, your name, email address, postal address, date of birth, and telephone number (and including any other information provided at the time of joining our mailing list, entering competitions or prize draws, and purchasing goods).
Details of goods purchased through this Website and fulfillment of your orders.
If you contact us, we may keep a record of that correspondence or details of any conversation we may have with you.
Details of your visits to the Website including, but not limited to, click-stream data, HTTP protocol elements, search terms, HTTP cookies, traffic data, location data, weblogs, and other communication data.
The information we collect via this Website may also include your IP address (this is the individual identification number that is assigned to your computer when connected to the Internet).
- COOKIES
3.1 What is a cookie?
A cookie is a small file of letters and numbers that we may store on your browser or the hard drive of your computer or device, including mobile or handheld devices (such as smartphones or tablets), as you browse this Website. We use cookies to store your preferences and settings. This helps us providing you with a good experience when browsing the Website and also allows us to improve the Website. We only collect the information we feel is essential to provide you with the most convenient and efficient use of this Website and to improve services for you, for example:
for technical purposes essential to the effective operation of the Website;
enabling a service to recognize your device to avoid you having to re-enter the same information several times during one task;
measuring the number of people using the Website, to ensure there is enough capacity for the Website to operate at a reasonable speed;
completion and support of the current activity being undertaken by the user, for example previously viewed pages or products;
monitoring the success of campaigns and competitions;
• website and system administration, for example, tracking the number of website users for marketing purposes;
remembering pages viewed;
monitoring your journey around the Website which helps us improve navigation and user satisfaction; and
remembering items you have added to your shopping cart on a previous visit to this Website,
3.2 Types of cookies used
The Website uses the following types of cookie:
Session cookie – this type of cookie allows websites to link the actions of a user during a browser session to allow the website to store certain information whilst the user is browsing the website.
Persistent cookie- this type of cookie is stored on a user’s device in between browser sessions and allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered.
Third-party cookies – these are cookies that are not set by Atelier Cashmere but by a third party.
3.3 Browser Settings
You may choose to try and block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of this Website.
4. WHERE WE STORE YOUR PERSONAL DATA
The information which we collect about you will be stored on a secure server.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to this Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
5. USES MADE OF THE INFORMATION
We use information collected from you in the following ways:
to administer the Website and to help you use the Website;
to ensure that content on the Website is presented in the most effective manner for users;
to provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
to carry out our obligations arising from any contracts entered into between you and us;
to notify you about changes to our goods and/or services;
to process your payments;
to keep records of purchases, sales, or other transactions for the purpose of ensuring that the requisite payments and deliveries are made in respect of those transactions, and to make financial or management forecasts to assist us in conducting our business activities;
to allow us to contact you in relation to campaigns and promotions and to monitor the success of such campaigns and promotions where you have consented to be contacted for such purposes;
to allow us to contact you in relation to competitions, to process your entry to our competitions and to fulfill our obligation under the competition terms and conditions; for the purpose of advertising or marketing our business, our goods and promoting our public relations in connection with our business; and
to carry out analysis of sales processed through the Website and specific products which have been frequently viewed on the Website for marketing and business development purposes. If you do not want us to use your data in this way, please contact us using the contact details provided in the ‘Contact Us’ section of this Website
- DISCLOSURE OF YOUR INFORMATION
We may disclose information about you to law enforcement, governmental agencies, or authorized third-parties, in response to a verified request relating to the investigation of any alleged unlawful activities by you. We may also be required to disclose information to a court or regulatory body when required to do so by law.
We may also share your information with our service providers (to help manage the Website and provide services, including but not limited to, marketing and processing online purchases) and with any person or organisation (and their advisers) who might take over the services provided by the Website to allow them to prepare for taking over (after that, we may also allow that person or organisation to use and share your information on the same basis as us).
- YOUR RIGHTS
You may ask us to stop sending you material that we believe may be of interest to you by contacting us using the details provided in the ‘Contact Us section of this Website. Should you wish us to stop sending you email correspondence, please click ‘unsubscribe’ on the most recently received email.
Where you ask us to stop sending you information on our products, services or special offers through either our postal mailing list or our email mailing list we shall take reasonable steps to remove your details from both our postal and email mailing lists. However, in the event that you continue to receive correspondence through one of these mailing lists, please contact us using the contact details provided in the ‘Contact Us’ section of this Website.
This Website may, from time to time, contain links to and from other websites. If you follow a link to any of these other websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these third-party websites.
- ACCESS TO INFORMATION
You are entitled to request a copy of the personal information that we hold about you. You simply have to write to Atelier Cashmere Ltd , Nouvelle France, Mauritius. In the event that we are prevented from disclosing your personal information, reasons will be given for the refusal. We may also request that you provide further information and identification prior to processing your request.
If you believe that any information we hold about you is incorrect or incomplete, please contact us using the contact details provided in the Contact Us section of this website. We will thereafter correct any information found to be incorrect. More information about your rights under the Data Protection Act 2014 is available on the Data Protection Office website: http://dataprotection.gov.mu
- CHANGES TO OUR PRIVACY POLICY
We may change this Policy from time to time. Any such changes in the future will be posted on this Website and, where appropriate, notified to you by e-mail.
- CONTACT US
If you need to contact us for any reason regarding this policy, including the collection and/or use of your personal data, or as otherwise indicated in any section of this Policy, our contact details are as follows:
Address: Atelier Cashmere Ltd, Jusrut Lane, Nouvelle France, Mauritius
+230 5259 5012
+44 7786474363
[email protected]